What is a website feedback button? A website feedback button is a tab or icon that is used to collect feedback from online visitors and customers while they are on your... Erin Gilliam Haije 07/09/2017
How real-time feedback alerts can help effectively manage your webshop If someone told you they had some very powerful information that might make or break your webshop, would you want to hear it right away or... Luke Price 29/03/2017
Why you should be collecting feedback on website content Whether companies know it or not, website content largely defines the success of your business. Think of it this way: your website is often... Erin Gilliam Haije 06/02/2017
What is website feedback analytics? Website feedback analytics provides insight into what your visitors experience on your website. It is a critical supplement to other tools... Erin Gilliam Haije 27/12/2016
How to collect NPS on your website As part of my work, I spend a lot of time on websites. Browsing, researching and perusing are all part of a Business Development... Udesh Jadnanansing 22/11/2016
What is an exit feedback form? An exit feedback form is an online tool used to reveal why visitors are leaving a website, especially at crucial moments. For example, when... Erin Gilliam Haije 15/11/2016
What is a website feedback tool? With a website feedback tool you can dig deeper into the minds of your website visitors. A website feedback tool helps collect qualitative... Erin Gilliam Haije 05/11/2016
Pros & cons of self-service customer feedback tools More and more companies are making every effort to improve the (digital) customer experience. According to Forrester, in 2019 this market... Udesh Jadnanansing 03/06/2016
5 Ways to get more from your website feedback tool It’s impossible to imagine the online landscape today without feedback ‘buttons’ and ‘forms’. Some organisations have already... Udesh Jadnanansing 27/05/2016