Our thoughts on Digital Customer Experience

User Feedback Lessons Learned from Digital Agency, Caveni

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User feedback software has been our preferred method for collecting customer feedback to bring our A/B testing to the next level. A/B Testing is a fundamental necessity to figure out how your customer responds to different sets of web pages and user interfaces. While the precise data and conversion information of an A/B test are […]

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Top 10 Magento User Feedback Extensions

Mopinion: Top 10 Magento User Feedback Extensions - Cover

Magento is a well-known ecommerce platform, recently acquired by Adobe. It offers two distinct platforms: Magento Open Source and Magento Commerce (or Magento 2). Supported by global network of nearly 1,150 solution and technology partners, Magento has a library of almost 5,000 extensions, created by other developers that ‘extend’ the functionality of the platform. These […]

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Mopinion Academy’s Onboarding Webinar: Reporting & Dashboard Configuration

Mopinion Academy’s Onboarding Webinar: Data Analysis & Visualisation - Cover Image

We hope you enjoyed our first onboarding webinar: Form Building & Deployments. Next up in the series is our webinar on Reporting & Dashboard Configuration, a critical phase in any online feedback programme as this leads to the discovery of truly meaningful insights. As part of our new educational platform, the Mopinion Academy, this three-part […]

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Tying it all together: Mopinion launches new integration with Asana

Mopinion: Tying it all together: Mopinion launches new integration with Asana - Cover

Tie in your customer insights and make your projects a success. Mopinion has just launched a new integration with collaboration and work management software Asana. This new and improved integration – facilitated using Mopinion webhooks – allows users to push user feedback to their Asana boards and tasks without ever having to leave the Asana […]

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What is Text Analytics? And why should I care?

Mopinion: What is Text Analytics? And why should I care? - Cover

Data. Insights. Conversions. These three words are thrown around quite a bit in the digital world, regardless of the industry. And the reason for their popularity is fairly obvious. The insights we derive from proper data analysis steer us towards ways of achieving increased conversions. A slightly less obvious observation, however, is the kind of […]

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Mopinion launches user feedback extension for Magento

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Does your ecommerce website run on the Magento platform? Then we’ve got good news for you. Mopinion has just launched a user feedback extension for Magento that enables Magento-based websites to run Mopinion feedback software on their site. Learn more about you can start capturing online customer feedback for free below. What is Magento? Magento […]

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Which Customer Service Software is best for your organisation?

Mopinion: Which Customer Service Software is best for your organisation? - Cover Image

It might seem like a good idea to use email to resolve customer issues or to simply solve customer issues wherever they find you. It’s simple. It’s cost-saving. But you know what else it is? Messy and risky. Messy, because your communications with customers are all over the place. There’s not a single, unified platform […]

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