Our thoughts on Digital Customer Experience

Mopinion Academy’s Onboarding Webinar: Reporting & Dashboard Configuration

Mopinion Academy’s Onboarding Webinar: Data Analysis & Visualisation - Cover Image

We hope you enjoyed our first onboarding webinar: Form Building & Deployments. Next up in the series is our webinar on Reporting & Dashboard Configuration, a critical phase in any online feedback programme as this leads to the discovery of truly meaningful insights. As part of our new educational platform, the Mopinion Academy, this three-part […]

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Tying it all together: Mopinion launches new integration with Asana

Mopinion: Tying it all together: Mopinion launches new integration with Asana - Cover

Tie in your customer insights and make your projects a success. Mopinion has just launched a new integration with collaboration and work management software Asana. This new and improved integration – facilitated using Mopinion webhooks – allows users to push user feedback to their Asana boards and tasks without ever having to leave the Asana […]

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Employee in the Spotlight: Fanny-Laure Thomas

Mopinion: Employee in the Spotlight: Fanny-Laure Thomas - Cover

It’s time for our April Employee in the Spotlight! The Employee Spotlight series is Mopinion’s special way of giving you an inside look at the people behind our brand. Last month we highlighted a member of our Customer Success team, Guus. This month we’re switching gears as we put one of the newest members of […]

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What is Text Analytics? And why should I care?

Mopinion: What is Text Analytics? And why should I care? - Cover

Data. Insights. Conversions. These three words are thrown around quite a bit in the digital world, regardless of the industry. And the reason for their popularity is fairly obvious. The insights we derive from proper data analysis steer us towards ways of achieving increased conversions. A slightly less obvious observation, however, is the kind of […]

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Mopinion launches user feedback extension for Magento

Mopinion: Mopinion launches user feedback extension for Magento - Cover Image

Does your ecommerce website run on the Magento platform? Then we’ve got good news for you. Mopinion has just launched a user feedback extension for Magento that enables Magento-based websites to run Mopinion feedback software on their site. Learn more about you can start capturing online customer feedback for free below. What is Magento? Magento […]

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Webinar: How travel organisation TUI leverages online customer feedback

Mopinion: Webinar: an inside look at how travel organisation TUI leverages customer feedbacl - TUI Webinar

Would you like to gather real time feedback from your online visitors as they set out to achieve their goals on your website? Perhaps you are doing this already but struggle to manage the data and pick out the important trends? If so, tune in to our upcoming webinar where we will be joined by […]

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Which Customer Service Software is best for your organisation?

Mopinion: Which Customer Service Software is best for your organisation? - Cover Image

It might seem like a good idea to use email to resolve customer issues or to simply solve customer issues wherever they find you. It’s simple. It’s cost-saving. But you know what else it is? Messy and risky. Messy, because your communications with customers are all over the place. There’s not a single, unified platform […]

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