Our thoughts on Digital Customer Experience

Mopinion integrates with Atlassian’s issue tracking tool JIRA

Mopinion: Mopinion integrates with Atlassian’s issue tracking tool JIRA - Cover

Mopinion has teamed up with widely used issue tracking tool JIRA. This new integration combines digital customer insights with issue tracking and (agile) project management, making it easier for web and development teams to manage and resolve website and software issues. Although it was previously possible to connect to JIRA via Mopinion’s email alert system, […]

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Revamped website emphasizes Mopinion’s product offering for digital channels

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Exciting news! As we continue to position our company and build up a stronger product and services offering, Mopinion has revamped its website, introducing several new pages. These pages now better reflect the Mopinion strategy by emphasizing our product offering for the following digital channels: website, mobile and email. We have also implemented a new […]

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Mopinion now integrates with group chat software Microsoft Teams

Mopinion: Mopinion now integrates with Microsoft Teams - Cover Image

We are excited to release yet another chat integration, this time with Microsoft Teams. This new integration will enable Mopinion users to automatically push specific feedback items to channels in Microsoft Teams, allowing for easy feedback distribution and improved collaboration. Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video […]

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Employee in the Spotlight: Saskia Clappers

Employee in the Spotlight - Saskia Clappers - header

Ready for this month’s Employee in the Spotlight? Last month we introduced you to one of our content marketers, Mi-choe Emanuelson. This month, however, we’re switching gears and want to focus on a rather new member of the team, our Customer Success Manager Saskia Clappers. Normally we would be sitting down face-to-face with a cup […]

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Mopinion’s 2020 Voice of Customer (VoC) Software Landscape

Mopinion: Mopinion’s 2020 Voice of Customer Software Landscape - Cover

Introducing Mopinion’s 2020 edition of the (solicited) Voice of Customer (VoC) software landscape. For this landscape, we’ve gathered over 30+ VoC software from 3 key categories in this space. Designed to guide organisations seeking meaningful customer insights, we are certain there is a software for everyone in this mix. Note: before you start up a […]

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Beerwulf gathers VoC insights with Mopinion feedback

Mopinion: Beerwulf gathers VoC insights with Mopinion feedback - Cover Image

Beerwulf – part of HEINEKEN Group – is an online craft beer shop ‘designed by and dedicated to beer enthusiasts’. Established in the Netherlands in 2017, this unique organisation has since taken off and is now present in over 10 European countries. The website is Beerwulf’s sole outlet for business and therefore a critical channel […]

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Employee in the Spotlight: Mi-choe Emanuelson

Mopinion: Employee in the Spotlight Mi-choe - Cover

It’s that time of month again! Another opportunity to get to know yet another member of the Mopinion team. In last month’s Employee in the Spotlight, we interviewed our web designer, Yannick Post. And this month we’re keeping it within the Marketing team. We’d like to introduce you to our Content Marketer for the Dutch […]

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