Digital Feedback 5 Different types of user feedback tools The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts... Kees Wolters 23/09/2016
Digital Feedback Pros and Cons of Feedback Collection Types over the Years Smart businesses know customers are always in the driver’s seat thanks to the introduction of the internet. It has given them a powerful... Udesh Jadnanansing 07/09/2016
Insights Mopinion releases testimonial video with KIA Kia Motors Netherlands is the brand distributor of the Korean car manufacturer in the country. With a network of 100 dealers, Kia Motors... Kees Wolters 28/07/2016
Insights Project management tips to improve customer experience It’s not easy to be on top of your customer experience game. It’s a well coordinated effort of an entire team that ultimately creates a... Guest Author 26/07/2016
Insights Mopinion releases testimonial video with TomTom Founded in 1991, TomTom is a global leader in navigation, traffic and map products, GPS Sport Watches and fleet management solutions.... Kees Wolters 22/07/2016
Insights Mopinion releases testimonial video with Interpolis Interpolis is the largest insurance brand in the Netherlands, with cover for travel, cars and people, both for individuals and businesses.... Kees Wolters 14/07/2016
Company Updates Mopinion to expand after investment from Capital Mills Mopinion aims to expand after securing an investment from a group of investors led by Capital Mills. The growth capital will enable... Kees Wolters 12/07/2016
Digital Feedback 3 Digital Marketing Roles that need Customer Feedback Lauren, a digital analyst starts her work every day by grabbing her coffee, switching on her computer to read her email and then proceeding... Udesh Jadnanansing 29/06/2016
Digital Feedback 10 Tips for Effectively Collecting feedback in online ordering funnels I often talk about the ‘Three Pillars’ of online customer feedback (collecting, analysing and taking action) and undoubtedly without... Kees Wolters 24/06/2016
Website Feedback Pros & cons of self-service customer feedback tools More and more companies are making every effort to improve the (digital) customer experience. According to Forrester, in 2019 this market... Udesh Jadnanansing 03/06/2016
