Digital Feedback

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How Expresso Fashion & Claudia Sträter use Customer Feedback

How Expresso Fashion & Claudia Sträter use Customer Feedback

Expresso Fashion and Claudia Sträter are two well-known Dutch fashion brands with stores in the Netherlands, Belgium and Germany....

Erin Gilliam Haije

Erin Gilliam Haije 04/04/2018

GDPR is coming: The impact on digital feedback collection

GDPR is coming: The impact on digital feedback collection

Are you losing sleep at night thinking about the arrival of GDPR? If so, you’re not alone. There are still many organisations (small and...

Erin Gilliam Haije

Erin Gilliam Haije 21/03/2018

Decathlon rolls out Mopinion feedback software in 23 countries

Decathlon rolls out Mopinion feedback software in 23 countries

We are delighted to share that the world’s largest sporting goods retailer, Decathlon, is now using Mopinion’s feedback analytics...

Kees Wolters 09/03/2018

Top 10 Alternatives and Competitors of OpinionLab

Top 10 Alternatives and Competitors of OpinionLab

Voice of the Customer (VoC) software is intended to capture the opinions and preferences of online customers, analyse those insights, and...

Erin Gilliam Haije

Erin Gilliam Haije 08/03/2018

Translink provides seamless experience with online feedback

Translink provides seamless experience with online feedback

Established in 2001 in the Netherlands, Translink operates as the connecting force behind the OV-chipkaart. One card used for accessing all...

Erin Gilliam Haije

Erin Gilliam Haije 02/03/2018

Albert Heijn meets shoppers’ needs with customer feedback

Albert Heijn meets shoppers’ needs with customer feedback

We are proud to announce that one of the largest supermarket chains in the Netherlands, Albert Heijn, now uses Mopinion’s feedback...

Udesh Jadnanansing

Udesh Jadnanansing 23/02/2018

10 Great Tools With In-App & Web Notifications

10 Great Tools With In-App & Web Notifications

In-App & Web Notifications are increasingly being used by digital-first businesses as a means for boosting conversions or simply...

Erin Gilliam Haije

Erin Gilliam Haije 21/02/2018

5 UX Strategies to Reduce Shopping Cart Abandonment

5 UX Strategies to Reduce Shopping Cart Abandonment

Shopping cart abandonment is an occurrence that plagues many retailers and webshops all over the world on a daily basis. By definition,...

Erin Gilliam Haije

Erin Gilliam Haije 30/11/2017

How improving customer experience can benefit SEO

Is customer experience an important search engine ranking factor? There are a number of different factors that go into how a website will...

Mopinion

Mopinion 08/11/2017

User Feedback: The Secret to Successful User Onboarding

User Feedback: The Secret to Successful User Onboarding

When I think of user onboarding, I am always reminded of the famous ‘IKEA effect’. Those of you have endured the emotional...

Erin Gilliam Haije

Erin Gilliam Haije 02/11/2017

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