Good news for all you WordPress lovers out there! Mopinion now offers a WordPress plugin that enables WordPress-based websites to easily run Mopinion software on their site and start capturing customer feedback for free.
In case you’re not yet familiar, WordPress is one of the most popular content management systems available with nearly 75 million websites. Now, any one of those 75 million sites can download the Mopinion plugin and have feedback forms running on their website in a matter of seconds.
Kees Wolters, Co-Founder and Managing Partner at Mopinion:
We deployed the Mopinion feedback plugin with hopes of providing an even wider audience with the means to quickly and easily capture user feedback without the hassle of costs or a complex installation process. Extending many of the same features as offered in our paid software, such as feedback form triggering and reporting & analysis, this high-value approach will serve many digital-first companies looking to get started with their feedback programme.
A simple setup process…
What’s great about this new plugin is that it’s very easy to use. All users need to do is install the plugin and automatically, a feedback button and form will be implemented on the entire WordPress website.
Users can set up the forms so that they are triggered on specific parts of the website such as certain pages, posts, or funnels by going to the deployment section using your free Mopinion account. These feedback forms are also completely customisable; an aspect that is great for branding purposes. Users can add and/or change the feedback questions, alter the design of the form, change the logo and set up their own language.
Easy-access to feedback results
All feedback collected is then available on your personal Mopinion account, at app.mopinion.com where it can be viewed in your Mopinion inbox. This is created the moment a user has installed the plugin. Users can also choose to have feedback alerts sent straight to their email inbox.
Mopinion vs other plugins: The added value
If we compare Mopinion’s new plugin to existing feedback plugins on the market, it’s clear to see that Mopinion is quite unique. Here’s why…
Access to extra capabilities
Many other feedback plugins have feedback forms that are very similar to contact forms. Their only capability is to collect feedback and forward it to your email. Such a simple tool prohibits the user from taking advantage of key features such as smart triggering (e.g. displaying feedback forms based on certain events), which is very simple to configure in the Mopinion plugin.
Additionally, many of these plugins do not offer much in terms of customisation such as adding a logo, altering the questions or changing the language within the feedback forms.
No existing account needed
Alternatively, there are other plugins that offer a feedback solution but require the user to have an existing account before making use of the plugin. Should the WordPress user not yet have an account, they often have to register for an account separately from the WordPress admin (on the site of the plugin creator), get the proper code, install the plugin and enter the code in WordPress. With Mopinion, users are able to skip over all of these extra steps. The account is created simply upon downloading and activating the plugin.
The Mopinion Suite
Mopinion is a rapidly growing SaaS provider and market leader in the field of online customer feedback analysis for websites and apps. Our solution turns feedback from digital touch-points into actionable data to drive strategy, improve online channels and empower digital teams. The Mopinion Suite, or paid version of our software, enables organisations to gain real-time insight into how customers experience their digital channels and what actions they need to take to retain them. It offers both feedback collection and analysis solutions as well as includes various action management tools that enable marketers to close the feedback loop.
Download now for free!
Want to get started? Click here and download and install the Mopinion plugin for free. This is a great option for those who seek quick insights and an easy installation!