Our thoughts on Digital Customer Experience

Employee in the Spotlight: Aruna Sripriya Konijeti

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Time for our very first Mopinion Employee in the Spotlight of 2020! For those of you who are unfamiliar with this blog series, the Employee in the Spotlight is a monthly publication that individually highlights the Mopinion team members. Why do we do this? We want to give our audience a taste of Mopinion culture […]

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Mopinion to host a meetup for the CRO Heroes

CRO Meetup

CRO, which stands for Conversion Rate Optimisation, is essentially the process of increasing the percentage of online visitors who take desired actions, whether that’s turning a visitor into a customer, or tempting the visitor to sign up for a newsletter, request information, download a document or complete a contact form. Meetup with the CRO Heroes […]

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DPG Media rolls out Mopinion software across all online news brands

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DPG Media is the largest media company in both the Netherlands and the Flemish region of Belgium. The organisation produces text, photo, sound and video content for various channels such as paper newspapers (such as Volkskrant and AD) and magazines, websites, mobile apps (for tablets and smartphones). In addition to news brands, DPG Media also […]

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Digital Customer Experience (CX) Trends to Look out for in 2020

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CX definitely made some waves in 2019 with the hype of artificial intelligence, voice commerce and chatbots. And sure, these are still very much talked about in Digital CX but there’s a lot more on the menu this year. In fact, experts are already calling 2020 the year of ‘significant digital CX transformation’. It’s a […]

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