Our thoughts on Digital Customer Experience

Looking back on the Champagne Breakfast in Amsterdam

Mopinion: Looking back on the Champagne Breakfast in Amsterdam - Cover

Picture this. You’re in a crowd of like-minded ecommerce enthusiasts all gathered to learn more about experimentation and testing. Not to mention the champagne is flowing and all of this is unfolding against the backdrop of the beautiful Pulitzer Hotel in Amsterdam. Sounds pretty nice for a Friday morning right? Last Friday, 21 February, Contentsquare […]

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How to Validate your Testing with Online User Feedback

Mopinion: How to Validate your Testing with Online User Feedback - Testing Cover

Testing (or experimentation) is a popular method for many organisations looking to optimise their digital channels, whether that’s websites, mobile apps or even email campaigns. This is important as having optimised channels can contribute to happier and more loyal customers. The truth is though, that while many organisations have incorporated testing techniques such as A/B […]

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Take CX to the next level with these 5 Youtube videos

Youtube-cover

Trends and developments are continuously sprouting up within Customer Experience (CX). In fact there are so many new trends that it can be hard to keep track. Previously we were just satisfied with having a customer-oriented approach, but nowadays we want to take this one step further… With over 2 billion users, YouTube has a […]

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Mopinion introduces a template for Google Tag Manager (GTM)

Mopinion introduces a template for Google Tag Manager (GTM) - Cover

Looking for an even easier way to implement the Mopinion script? You’re in luck. Mopinion has just introduced a template for Google Tag Manager (GTM) that simplifies the process. Previously users had to copy and paste the the deployment script into a custom tag in the Google Tag Manager. But now with the help of […]

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Employee in the Spotlight: Yannick Post

Mopinion: Employee in the Spotlight: Yannick Post - Cover Image

It’s time for our February Employee in the Spotlight! This month we’re putting the spotlight on one of our newest team members, our Front-End Developer and ‘website extraordinaire’ Yannick Post. Meet Yannick. Yannick is a former intern who recently rejoined the team as our Front-End Developer. While his focus lies primarily on the design and […]

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Prins Petfoods improves online customer journey with Mopinion

Customer story Prins Petfoods - cover image

The pet lovers among us are surely familiar with this brand…Prins Petfoods is one of the best selling brands of both dog and cat food. Prins is a Dutch family business that’s been around for a little over 55 years. On top of selling pet food products, Prins also provides professional advice and is often […]

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How to install the Mopinion feedback plugin on Sitefinity

Mopinion plugin Sitefinity - header

Mopinion and Sitefinity have teamed up to give Sitefinity CMS users free access to the Mopinion plugin. Now you can quickly and easily add your feedback forms to your websites that run on the Progress Sitefinity content management system (CMS). Sitefinity is part of the Progress platform. This platform ensures fast and simple deployment and […]

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