Insights The Top 10 Best Alternatives to Medallia for Digital Businesses nowadays are becoming increasingly more customer-centric on their digital channels, and for a good reason too. Studies show that... Erin Gilliam Haije 07/02/2018
Product Updates 3 Ways to Collect In-App Feedback: Webviews, SDKs & APIs Collecting and analysing in-app feedback can be very straightforward – provided that you have the right tools and methodology in... Erin Gilliam Haije 25/01/2018
Product Updates How to install a feedback form in WordPress Whether you’ve just launched your website or you’re in the process of improving the online customer experience, customer feedback will... Erin Gilliam Haije 24/01/2018
Product Updates Mopinion adds Two-Factor Authentication security layer Mopinion now offers a more secure user login process for Mopinion users with Two-Factor Authentication (or 2FA). Two-Factor Authentication... Erin Gilliam Haije 18/01/2018
Product Updates Mopinion launches customisable inbox filters and views To kickoff the new year, Mopinion has just launched a new feature within its platform: customisable inbox filters and views. This new... Erin Gilliam Haije 18/01/2018
Insights Top Digital Customer Experience (CX) Trends for 2018 Another year has passed and Digital Customer Experience (CX) finds itself – once again – at the top of many business agendas.... Erin Gilliam Haije 16/01/2018
Insights How to Optimise the Mobile Experience with In-App Feedback For digital marketers and product owners, understanding the need for mobile optimisation will be critical in the coming year. In a study... Erin Gilliam Haije 12/01/2018
Product Updates December Product Updates: featuring automated tagging The Mopinion team is committed to providing the best possible feedback analytics solution out there; an objective which requires constant... Kees Wolters 31/12/2017
Insights Mopinion’s Top 10 ‘Hottest’ Blog Posts of 2017 And…that’s a wrap for 2017! We are thrilled to report that we’ve published well over 100 blog posts this year. Aside from being a... Erin Gilliam Haije 19/12/2017
Digital Feedback 5 UX Strategies to Reduce Shopping Cart Abandonment Shopping cart abandonment is an occurrence that plagues many retailers and webshops all over the world on a daily basis. By definition,... Erin Gilliam Haije 30/11/2017