Insights 28 Voice of the Customer (VoC) tools: an overview & comparison Is your business listening to the Voice of the Customer (VoC)? If not, you might want to start now – as it is becoming a top priority... Erin Gilliam Haije 03/05/2017
Digital Feedback How to increase feedback response rates A Feedback button on your website is a great way to start gathering insights into WHY your visitors do what they do on your site. Using... Luke Price 26/04/2017
Digital Feedback Be a Better Leader By Improving The Customer Experience The way businesses approach customer experience (CX) is shifting, along with driving a fundamental change in company culture. Leaders who... Guest Author 20/04/2017
Product Updates Mopinion adds Visual Feedback to its Feedback Analytics Software Mopinion is proud to announce that capturing visual feedback is now part of its service offering within the Mopinion Feedback Analytics... Erin Gilliam Haije 19/04/2017
Digital Feedback 3 lessons from Game of Thrones about digital feedback Well, they’ve finally come out with a release date for season 8 of Game of Thrones! And all of us ‘GOT’ fans out there cannot contain... Erin Gilliam Haije 06/04/2017
Company Updates Mopinion officially launches Partner Programme Interested in collaborating with a software partner that puts the online Voice of the Customer at the heart of every organisation? Well now... Kees Wolters 05/04/2017
Website Feedback How real-time feedback alerts can help effectively manage your webshop If someone told you they had some very powerful information that might make or break your webshop, would you want to hear it right away or... Luke Price 29/03/2017
Digital Feedback Travix revamps digital feedback programme with Mopinion Travix International is an online travel company that operates in 35 different countries worldwide. With five major brands, including... Erin Gilliam Haije 27/03/2017
App Feedback 3 ways online feedback can improve your travel app ‘Embrace it or go bust’ – that is the mantra of many travel companies who are currently dealing with a rapidly digitising... Erin Gilliam Haije 21/03/2017
Digital Feedback How TUI leverages a multichannel digital feedback solution Discover your smile. Those are the famous words of market leading travel organisation, TUI. Via numerous channels (TUI.nl, TUI travel... Erin Gilliam Haije 17/03/2017
