Digital Feedback Starting your own Voice of the Customer Program Organisations nowadays have all of the data they need right at their fingertips. So why is it that some companies succeed and some struggle... Erin Gilliam Haije 09/05/2022
Company Updates Employee in the Spotlight: Ferran Galí Meet Ferran. Ferran is one of our newest Customer Success Managers and while he is a master of languages – speaking Spanish, Catalan,... Mi-choe Emanuelson 03/05/2022
Digital Feedback Create online content that converts with these user feedback templates Creating and publishing valuable, relevant, and consistent online content is a great way to attract and retain a clearly defined audience.... Erin Gilliam Haije 21/04/2022
Digital Feedback Want to increase your survey response rate? Try this… Does your organisation struggle with bringing in enough feedback data? Not sure why your survey response rates are so low? It can be a... Erin Gilliam Haije 29/03/2022
Product Updates Always Stay Up-To-Date With Mopinion’s Changelog and Status Page At Mopinion, we are constantly enhancing our platform with new features and fixes, thanks to the user feedback we collect. Naturally, we... Penny Warnock 21/03/2022
Product Updates A Fresh Look For Improved Customer Feedback Management When Mopinion was first developed, the customer experience industry was just starting to blossom. Since then, the CX market has well and... Penny Warnock 09/03/2022
Insights 10 Best Practices for an Effective User Feedback Strategy Over the last few years, user feedback has swept the market, climbing to the top of nearly every digital marketer’s agenda. However, as... Erin Gilliam Haije 03/03/2022
Product Updates Illuminate In-App Feedback with Improved Screenshot Functionality When it comes to feedback, context is king. Anyone who uses feedback to fuel their function knows that not every response received is... Penny Warnock 02/03/2022
Digital Feedback Inside Mopinion: Powering UX Design with Feedback User experience and feedback. Like many other great combos, one truly cannot survive without the other. UX design is all about providing... Penny Warnock 02/03/2022
Product Updates What is Conversational Marketing? Relatable. Personal. Fast. Human. There are a number of reasons why more and more organisations are incorporating conversational marketing... Erin Gilliam Haije 22/02/2022
