Product Updates Behind the Feedback: Schedules & Templates for Exports Here at Mopinion we are once again reflecting on the recent release of not one, but two brand new and improved features, Schedules and... Penny Warnock 13/12/2021
Insights Digital Customer Experience (CX) trends to look out for in 2022 One year later and we’re still in the thick of it. The pandemic has not only continued to accelerate the shift to digital customer... Erin Gilliam Haije 13/12/2021
Digital Feedback URSSAF fortifies online VoC program with Mopinion The French URSSAF and its network have a mission of general interest: managing the collection of contributions and fees intended to... Erin Gilliam Haije 10/12/2021
Product Updates Schedules & Templates for Exports Are Live! With a little help from you, our customers, (and your useful feedback) we are always able to identify any missed opportunities within our... Penny Warnock 07/12/2021
Insights The Biggest CX Software Acquisitions in 2021 Investments are booming in CX. Not only are more organisations investing in CX software for their business operations, but there’s a... Erin Gilliam Haije 02/12/2021
Insights 8 Marketing Automation Tools for Ecommerce It’s safe to say that marketers today have a totally different job than the marketers of ten or, even, five years ago. Like many other... Penny Warnock 29/11/2021
Insights Last-Minute Black Friday Checklist for Ecommerce Black Friday and Cyber Monday, which were once exclusively American traditions, have become well-established events for shoppers worldwide.... Penny Warnock 19/11/2021
Insights Are you compliant? All need to know about Schrems II As cyber risks continue to intensify, consumer demand for data privacy is escalating at an impressive rate. In fact, since the arrival of... Erin Gilliam Haije 16/11/2021
Digital Feedback NPS: What It Says, and Why It’s Not Enough Recently, during my performance assessment, I was asked to rate myself. Hmm, interesting! Personally, I’m not really known for being... Mi-choe Emanuelson 15/11/2021
Insights Top 15 Customer Data Platform (CDP) Companies to Consider We live in an era of technological innovation where data is the new currency. Whether that’s data from social media, websites, mobile... Erin Gilliam Haije 12/11/2021
