Digital Feedback NPS: What It Says, and Why It’s Not Enough Recently, during my performance assessment, I was asked to rate myself. Hmm, interesting! Personally, I’m not really known for being... Mi-choe Emanuelson 15/11/2021
Insights Top 15 Customer Data Platform (CDP) Companies to Consider We live in an era of technological innovation where data is the new currency. Whether that’s data from social media, websites, mobile... Erin Gilliam Haije 12/11/2021
Insights The State of Customer Experience (CX) 2021 No doubt, the last year and a half has been challenging for everyone. For brands, the crisis has brought about fundamental changes to how... Penny Warnock 01/11/2021
Company Updates Employee in the Spotlight: Penny Warnock Looks like it’s time for a new Employee in the Spotlight! As the team returns to the office a couple of times a week, we are finally able... Anna von Flüe 26/10/2021
Company Updates Why Mopinion attaches great importance to ISO 27001 ISO 27001 is the world’s most recognized standard for information security. Of course, we at Mopinion only want to offer you the best... Anna von Flüe 26/10/2021
Product Updates Behind the Feedback: Conversational Feedback Let’s make some noise for Mopinion’s future solution to make feedback better, lighter and more fun. Coming soon: Conversational... Anna von Flüe 20/10/2021
Company Updates How Mopinion ensures security and data protection At the moment, there seems to be a lot of uncertainty and ignorance about cybersecurity. Cybersecurity is a collection of guidelines,... Anna von Flüe 19/10/2021
Digital Feedback Feedback Fatigue: Give your customers a break It’s safe to say that marketers want to know what customers think, meaning they want to gather as much data as possible for their... Penny Warnock 18/10/2021
Digital Feedback Lowell Nordics supercharges client engagement with Mopinion Founded in 2004, Lowell operates in 3 different regions of Europe: The UK, Nordics, and DACH. Their goal? To work tirelessly to benefit... Penny Warnock 12/10/2021
Insights State of Feedback: UK e-commerce market As feedback fanatics, it’s no surprise that we’re always curious to know about how different businesses are collecting feedback. In... Penny Warnock 04/10/2021