Insights Digital Customer Experience (CX) Trends to Look out for in 2020 CX definitely made some waves in 2019 with the hype of artificial intelligence, voice commerce and chatbots. And sure, these are still very... Erin Gilliam Haije 09/01/2020
Insights Top 10 Hottest Mopinion Blog Posts of 2019 It’s almost time to ring in the new year! But before we do, Mopinion would like to take a moment and reflect on this past year’s most... Mi-choe Emanuelson 30/12/2019
Digital Feedback How Can AI-Based Automation Tools Improve Customer Experience? Thanks to different technological advancements, customers interact and engage with brands in numerous ways and on various channels. As a... Guest Author 23/12/2019
Company Updates Employee in the Spotlight: Steven Kuipers As 2019 draws to an end, it’s time to put the spotlight on our final employee of the year, Steven Kuipers. Don’t worry, we’ll... Erin Gilliam Haije 20/12/2019
Digital Feedback 4 Tips for a ‘Jolly’ Digital CX this Holiday Season Let it be known. As an online retailer, you can’t always win on price. This is especially true around the holidays when customer... Erin Gilliam Haije 17/12/2019
Insights Mopinion heads to Barcelona for this year’s WinterJam Last week the whole Mopinion team hopped on a plane to spend this year’s WinterJam in none other than… Barcelona, Spain. The sun... Erin Gilliam Haije 16/12/2019
Product Updates Unmasking Mopinion Raspberry: Data Explorer & Chart Builder Before we can sit back and celebrate the holidays, we’ve got one more teaser on our agenda for you all: the final post of our five-part... Mi-choe Emanuelson 11/12/2019
Product Updates A Breakdown of Mopinion Raspberry: What’s new? The newest version of Mopinion’s software, known as Mopinion Raspberry, is set to go live in ‘beta’ end of January 2020.... Erin Gilliam Haije 09/12/2019
Digital Feedback The Economic Board’s kick off with Mopinion software The Economic Board recently started collecting customer feedback using Mopinion software. Curious as to their motives with our software,... Mi-choe Emanuelson 06/12/2019
Insights Meet Mopinion’s new recruits who joined our team As 2019 comes to a close, Mopinion reflects on a very successful year with great achievements. In January our new user interface, Mopinion... Mi-choe Emanuelson 06/12/2019
