Digital Feedback Blog Round-Up: Online Feedback Articles of 2016 We’ve gathered some interesting articles from various online marketing portals and communities about customer feedback. These experts... Erin Gilliam Haije 01/02/2017
Digital Feedback How digital is paving its way into traditional VoC programmes The digital transformation is upon us: a movement that is drastically reshaping the way organisations operate and how they deliver value to... Guest Author 27/01/2017
Insights Which website tools are best for effectively engaging with the online customer? Ask anyone. There are many companies out there that make use of several tools as a means for communicating with their visitors or customers... Udesh Jadnanansing 26/01/2017
Digital Feedback What is the online Voice of the Customer? How do your customers feel about your business? Are they satisfied with the digital experience you provide? Which hurdles are they running... Erin Gilliam Haije 24/01/2017
Insights Digital Customer Experience Trends for 2017 According to Forrester, 72% of businesses say that improving Digital Customer Experience is their top priority. So where do we see it... Erin Gilliam Haije 23/01/2017
Digital Feedback What are user feedback tools? A user feedback tool is a tool that is used on your website or mobile app to discover how users experience your online service. You are... Erin Gilliam Haije 13/01/2017
Digital Feedback A closer look at Holiday Feedback Volumes The holidays have a special way of bringing people together, especially in the world of online customer feedback. Check out our latest... Erin Gilliam Haije 12/01/2017
Insights Is digital development on the rise for B2B companies? Recently, in November, I had the chance to attend the CustomerTalk digital marketing event. The main topic was digital marketing with a... Guest Author 10/01/2017
Digital Feedback Building your user feedback dashboard: the easy way The importance of visualising and analysing online customer feedback cannot be emphasised enough. A very modern approach to data analysis,... Kees Wolters 05/01/2017
Digital Feedback Speak to your Digital Agency About Online Feedback Picture this. You are the marketing executive of a company that is currently undergoing massive growth. Your responsibility involves... Luke Price 03/01/2017
