Digital Feedback

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51 impactful customer feedback questions for your business

51 impactful customer feedback questions for your business

Customer feedback can be vital to a company in many ways. With data-driven changes based on consumer input, you can improve everything from...

Elin Jansson 28/01/2025

How to Create a Customer Feedback Survey: Tips & Examples

How to Create a Customer Feedback Survey: Tips & Examples

Customer satisfaction is a driving force in sales. Research shows that a customer who is emotionally invested in your brand is three times...

Elin Jansson 20/01/2025

How to write good survey questions: 80 examples and tips

How to write good survey questions: 80 examples and tips

Do you want to gather feedback from users, customers, visitors or anyone else interacting with your content? Smart choice! Businesses that...

Elin Jansson 30/12/2024

Why is customer feedback important?

Why is customer feedback important?

Did you know that 66% of customers expect companies to understand their personal needs and expectations? That is why a proper voice of the...

Elin Jansson 02/12/2024

Online Surveys 101: Everything you need to know

Online Surveys 101: Everything you need to know

Surveys, surveys, surveys. They’re all the hype among digital organisations today. In fact, the use of online surveys has witnessed a...

Erin Gilliam Haije

Erin Gilliam Haije 27/11/2024

What is a customer experience survey? Tips and questions

What is a customer experience survey? Tips and questions

Have you ever come across a customer experience survey on a website in or in your inbox after purchasing a product or using a service?...

Erin Gilliam Haije

Erin Gilliam Haije 11/11/2024

Mopinion Connects: Buzzing with insights and networking

Mopinion Connects: Buzzing with insights and networking

On October 17th it was finally time for what we’ve all been waiting for – the first-ever Mopinion Connects event. And what a success it...

Elin Jansson 24/10/2024

How to ask for feedback from customers

How to ask for feedback from customers

Collecting customer feedback has many advantages. Forbes lists meeting customer needs, building loyalty and reducing risks and costs as...

Elin Jansson 24/09/2024

The Complete Guide to User Feedback

The Complete Guide to User Feedback

We live in a customer-centric world. Advances in consumer technology have been raising customer expectations about what constitutes a...

Erin Gilliam Haije

Erin Gilliam Haije 30/08/2024

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