Our thoughts on Digital Customer Experience


Scaring off your customers? Try these 5 online feedback tips

halloween cover

Halloween is almost here. The skies are growing darker. Leaves are covering the sidewalks. Pumpkins are sprouting up on nearly every front porch. And shops are dressing up their front windows with decorations of spiders, skeletons and scary masks! One thing is for sure, here in the Netherlands Halloween is definitely gaining ground. But while […]

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Top 15 Best CRM Software for Small Businesses

Mopinion: Top 15 Best CRM Software for Small Businesses - Cover Image

The biggest challenge for small businesses (or SMBs) is growth. And by growth, I mean more exposure, more customers and employees and definitely more revenue. And while being in the process of this growth the workflows and organizational processes need to be streamlined within your business. That’s when CRM software becomes of great value. Last […]

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Top 5 Podcasts every Digital Marketer Should Listen to…

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Podcasts have become really popular in recent years, especially among people who are always on the go. They offer both information and entertainment in bite sized chunks and the best part is: you can listen to them whenever and wherever, whether that’s in the car on the way to work, while you’re doing your laundry, […]

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The 10 Hottest User Experience (UX) Blogs You Should Be Following

User Experience Blogs

Face it. Even if you believe yourself to be the world’s most creative designer or developer, we’re all in need of some inspiration every now and then. We like to call this, ‘having a mindset for growth’. And one of the best places to find this inspiration as well as stay ahead of the latest […]

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K2 Systems launches Mopinion within its planning software

Mopinion: K2 Systems launches Mopinion feedback within its planning software - Cover

We’re delighted to share that German solar energy equipment supplier K2 Systems recently rolled out Mopinion feedback within their very own future-oriented planning software K2 Base. Lucas Toulon, Assistant of CEO at K2 Systems fills us in on the details… ‘K2 Systems stands for worldwide power generation from solar energy. The heart of the company […]

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Top 20 Customer Journey Mapping Tools: An Overview

Mopinion: Top 20 Customer Journey Mapping Tools: An Overview - Cover

These days customer expectations are higher than ever. Customers demand excellent service and anyone who fails in delivering a smooth customer experience will lose customers right on the spot. This means that you have to step up and stand out to beat your competitors. It’s time to gain ground by optimizing the customer journey. Each […]

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Mopinion & ContentSquare to host Champagne Breakfast in Amsterdam

Mopinion: Mopinion & ContentSquare to host Champagne Breakfast in Amsterdam - Cover

Have you heard about the upcoming Champagne Breakfast in Amsterdam? This special event – geared towards ecommerce companies looking to get ahead of the latest ecommerce trends, technologies and methodologies – will take place on October 31st in Amsterdam, the Netherlands. Hosted by Mopinion and ContentSquare, the breakfast event ‘Preparing for Ecommerce in 2020’ will […]

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Webinar: How Financial Institutions can use Feedback to Improve the Online Experience

Mopinion: Webinar: How Financial Institutions can use Feedback to Improve the Online Experience - Cover Image - webinar: hoe financiële instellingen feedback gebruiken

Curious what the best practices are for gathering real time feedback from your online visitors? Perhaps you’re doing this already but struggle to manage the data and pick out important trends? If so, tune in to our upcoming webinar hosted by digital feedback specialist, Luke Price. In this webinar, we will focus on how financial […]

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