Company Updates Employee in the Spotlight: Victoria Aliyeva-Van der Horst Meet Victoria. Originally from Azerbaijan, she is one of the driving forces behind our Customer Success team at Mopinion! As a Customer... Luisa D'El Rodrigues 17/02/2026
Insights Top 10 Alternatives and Competitors of Hotjar If you want to know how customers experience your website or mobile app, an online user feedback tool is ideal. These have the ability to... Erin Gilliam Haije 13/02/2026
Insights Best online survey software and questionnaire tools in 2026 Online survey software and questionnaire tools have evolved far beyond traditional long-form surveys with anonymous respondents. Today,... Erin Gilliam Haije 12/02/2026
Default Blog Mopinion Sharing Sessions: Retail teams learning from each other in practice Customer feedback doesn’t improve just because you have more dashboards or better frameworks. It improves when teams talk honestly about... Luisa D'El Rodrigues 10/02/2026
Digital Feedback The top 10 best European GDPR-compliant customer feedback tools Since GDPR came into effect in 2018, the focus on information security within the EU has grown exponentially. Customer feedback data is no... Elin Jansson 10/02/2026
Website Feedback 8 ways to raise your UX with website feedback (and drive higher retention) Website feedback plays a critical role in creating great user experiences and keeping users coming back, because great UX doesn’t happen... Luisa D'El Rodrigues 06/02/2026
Product Updates Feedback Flash: Analyse smarter, not harder Collecting feedback is easy for most companies. But when the time comes to do something with the collected data, the problems start. What... Elin Jansson 06/02/2026
App Feedback Top 15 mobile app analytics tools 2026 Building a mobile app is only half the battle…once that’s been accomplished, it’s time to optimise your app and consistently monitor... Erin Gilliam Haije 05/02/2026
Digital Feedback Top 10 alternatives to Usabilla Research shows that 25-40% of the total revenue of the most stable businesses comes from returning customers. This is where VoC tools come... Erin Gilliam Haije 30/01/2026
Digital Feedback Best survey apps for 2026 Discover the 15 best survey apps for 2025 to collect customer feedback, run polls, and drive insights - compare features, pricing, and use... Kees Wolters 30/01/2026
Insights Top 29 best customer feedback tools in 2026 It’s all about the customer these days. According to Zendesk, 80% of consumers say they will leave a company if they have more than one... Erin Gilliam Haije 27/01/2026
Digital Feedback 7 digital CX tips for retailers to keep customers coming back Customer loyalty used to feel like something you earned over time. Today, it’s one bad experience away from being lost forever. According... Luisa D'El Rodrigues 26/01/2026
