Website Feedback What is the importance of collecting feedback on a website? If you’ve ever tried improving a website using only analytics, you know the limitation: you can see what users do, but not why they do... Luisa D'El Rodrigues 02/12/2025
Website Feedback 7 ways to improve your website user experience A high-performing website depends on strong user experience and website feedback is one of the most reliable ways to uncover what your... Elin Jansson 27/11/2025
Digital Feedback Customer Feedback: How to collect and analyse your data Are your customers getting value out of the online experience you’re offering? Are they satisfied with your products and services? And... Erin Gilliam Haije 21/11/2025
Insights How Vattenfall optimises digital customer journeys with Mopinion Vattenfall is a leading energy supplier, active across several European countries and with a strong focus on sustainability. In the... Elin Jansson 10/11/2025
Company Updates Netigate + Mopinion: Shaping the future of experience management in Europe A new era is unfolding in the world of experience management. When Netigate and Mopinion came together earlier this year, two European... Elin Jansson 07/11/2025
Digital Feedback Voice of the Customer questions: How to ask what really matters Voice of the Customer questions are powerful because you can’t improve what you don’t understand. These questions go beyond polite... Luisa D'El Rodrigues 07/11/2025
Product Updates Feedback Flash: How to effectively target and publish feedback forms In this edition of Feedback Flash, we are diving into deployments. This is what we at Mopinion call a set of feedback forms and the... Elin Jansson 06/11/2025
Digital Feedback How to make an online survey that people actually complete Online survey fatigue is everywhere. You’ve probably felt it yourself: clicking a survey link with good intentions, only to give up... Luisa D'El Rodrigues 31/10/2025
Website Feedback The Best Feedback Form Templates for Your Website Markets move fast, leaving little room for delay, making customer feedback essential to success. If your business is ready to implement an... Erin Gilliam Haije 27/10/2025
Digital Feedback What is a customer experience survey? Tips and questions Have you ever received a quick survey right after buying something online or using an app? That’s a customer experience (CX) survey and... Erin Gilliam Haije 22/10/2025
Company Updates Mopinion Connects 2025: Fuelled by innovation and connection! Let us give you the summary of what happened on October 9th. It was once again time for Mopinion Connects, this time hosted at CIC... Luisa D'El Rodrigues 21/10/2025
Insights 6 best survey examples from real brands According to Gartner, 95% of businesses collect customer feedbackin some shape or form. This makes sense, considering that it’s a tried... Elin Jansson 20/10/2025
