Digital Feedback 7 digital CX tips for retailers to keep customers coming back Customer loyalty used to feel like something you earned over time. Today, it’s one bad experience away from being lost forever. According... Luisa D'El Rodrigues 26/01/2026
Default Blog Employee in the Spotlight: Luísa D’El Rodrigues Meet Luísa. Our newest addition to the marketing team here at Mopinion! Luísa joined us as a Junior Online Marketer last year and has... Elin Jansson 15/01/2026
App Feedback Top 11 Best Mobile In-App Feedback Tools in 2026 Mobile app usage continues to dominate digital interactions, with nearly 90% of smartphone time spent in apps. As a result, expectations... Erin Gilliam Haije 15/01/2026
Insights Top 10 Alternatives and Competitors of Qualtrics Online customer survey tools are a great way of engaging with your customers and discovering insights into various areas of online... Erin Gilliam Haije 14/01/2026
Insights Top 15 Business Intelligence tools in 2025: an overview Are you considering implementing a business intelligence (BI) tool? You’re not alone. With data volumes growing rapidly, organisations... Erin Gilliam Haije 19/12/2025
Default Blog Mopinion Sharing Sessions: How customers learn from each other Mopinion Sharing Sessions are built around one core idea: letting customers get in contact with each other and learn from each other.... Luisa D'El Rodrigues 16/12/2025
Default Blog Product Updates Mopinion software recap 2025: A year in review 2025 is drawing to a close, and it all went by in a flash! A year might seem like it flies by, but it’s actually quite a long time when... Elin Jansson 10/12/2025
Product Updates The Media Library: Personalise your feedback forms with custom smileys and assets As any good UX designer can tell you, creating a website or app that looks coherent builds trust and loyalty. It sets your product apart in... Elin Jansson 10/12/2025
Default Blog Mopinion events recap: The moments that shaped 2025 As 2025 draws to a close, we are looking back on a year marked by momentum and meaningful connection. It was a year of learning and... Luisa D'El Rodrigues 09/12/2025
Website Feedback What is the importance of collecting feedback on a website? If you’ve ever tried improving a website using only analytics, you know the limitation: you can see what users do, but not why they do... Luisa D'El Rodrigues 02/12/2025
Website Feedback 7 ways to improve your website user experience A high-performing website depends on strong user experience and website feedback is one of the most reliable ways to uncover what your... Elin Jansson 27/11/2025
Digital Feedback Customer Feedback: How to collect and analyse your data Are your customers getting value out of the online experience you’re offering? Are they satisfied with your products and services? And... Erin Gilliam Haije 21/11/2025