Digital Feedback Voice of the Customer questions: How to ask what really matters Voice of the Customer questions are powerful because you can’t improve what you don’t understand. These questions go beyond polite... Luisa D'El Rodrigues 07/11/2025
Product Updates Feedback Flash: How to effectively target and publish feedback forms In this edition of Feedback Flash, we are diving into deployments. This is what we at Mopinion call a set of feedback forms and the... Elin Jansson 06/11/2025
Digital Feedback How to make an online survey that people actually complete Online survey fatigue is everywhere. You’ve probably felt it yourself: clicking a survey link with good intentions, only to give up... Luisa D'El Rodrigues 31/10/2025
Website Feedback The Best Feedback Form Templates for Your Website Markets move fast, leaving little room for delay, making customer feedback essential to success. If your business is ready to implement an... Erin Gilliam Haije 27/10/2025
Digital Feedback What is a customer experience survey? Tips and questions Have you ever received a quick survey right after buying something online or using an app? That’s a customer experience (CX) survey and... Erin Gilliam Haije 22/10/2025
Company Updates Mopinion Connects 2025: Fuelled by innovation and connection! Let us give you the summary of what happened on October 9th. It was once again time for Mopinion Connects, this time hosted at CIC... Luisa D'El Rodrigues 21/10/2025
App Feedback Top 11 Best Mobile In-App Feedback Tools in 2025 As mobile usage continues to dominate digital interactions, with around 89% of smartphone time spent in apps, customer expectations for app... Erin Gilliam Haije 21/10/2025
Insights 6 best survey examples from real brands According to Gartner, 95% of businesses collect customer feedbackin some shape or form. This makes sense, considering that it’s a tried... Elin Jansson 20/10/2025
Product Updates Product Update October 2025 At Mopinion, we’re always improving the way you collect, analyse and act on customer feedback. This latest update brings smarter... Jos van der Kooij 17/10/2025
Digital Feedback What is a Voice of the Customer survey? Tips, templates and more Your customers are constantly sharing how they feel about your brand, the key is to truly listen. Yet only 14% of companies have a full... Erin Gilliam Haije 15/10/2025
Digital Feedback Best practices for conducting user experience surveys Looking for a way to understand your customers better and improve your user experience? User experience (UX) surveys are one of the most... Erin Gilliam Haije 07/10/2025
Website Feedback 8 Website Feedback Examples That Actually Work Let’s be honest. Website feedback examples are often talked about, but what do they really look like in practice? Every brand claims to... Luisa D'El Rodrigues 24/09/2025
