Insights Top 20 Customer Journey Mapping Tools in 2024: An Overview Customer expectations are higher than ever. Customers demand excellent service and anyone who fails in delivering a smooth online customer... Erin Gilliam Haije 20/12/2024
Product Updates Mopinion Software Recap 2024: A year in review 2024 has almost come to an end, can you believe it? Twelve months is a long time even though it might feel like it flashed by in a blink of... Elin Jansson 16/12/2024
Insights Top 15 Business Intelligence Tools in 2024: An Overview Are you considering implementing a business intelligence tool? Then you’ll be happy to hear you have tons of different options on the... Erin Gilliam Haije 11/12/2024
Insights Product Updates Introducing Smart Recaps: AI-generated feedback summaries Sifting through hundreds of feedback comments to find meaningful insights is an overwhelming task for many digital teams. Manually... Kees Wolters 04/12/2024
Digital Feedback Why is customer feedback important? Did you know that 66% of customers expect companies to understand their personal needs and expectations? That is why a proper voice of the... Elin Jansson 02/12/2024
Digital Feedback Online Surveys 101: Everything you need to know Surveys, surveys, surveys. They’re all the hype among digital organisations today. In fact, the use of online surveys has witnessed a... Erin Gilliam Haije 27/11/2024
Insights Top 20 Best Project Management Software in 2024 Why is Project Management (PM) often still time consuming and inefficient? Are you still repeatedly updating spreadsheets, drowning in... Erin Gilliam Haije 27/11/2024
Email Feedback The Complete Guide to Email Feedback It’s 2024, and you’re probably wondering if your email marketing efforts are still paying off. Interestingly enough, while there are... Erin Gilliam Haije 18/11/2024
Product Updates Deployment Versioning: Track changes, revert and test with ease Has one of your colleagues ever accidentally modified the settings of how your feedback forms are published, causing them to stop working... Elin Jansson 14/11/2024
Digital Feedback What is a customer experience survey? Tips and questions Have you ever come across a customer experience survey on a website in or in your inbox after purchasing a product or using a service?... Erin Gilliam Haije 11/11/2024
