Digital Feedback Customer feedback summarisation: Turning comments into insights If you handle customer feedback regularly, we certainly don’t have to tell you about the importance of collecting both qualitative and... Elin Jansson 07/04/2025
Product Updates New Release Pack: Targeting Feedback Forms Made Even Easier Every interaction with your customers is an opportunity to gather valuable feedback. However, it is vital to ask for feedback from the... Jos van der Kooij 19/03/2025
Insights Top 20 Customer Journey Mapping Tools in 2025: An Overview Customer expectations are higher than ever. Customers demand excellent service and anyone who fails in delivering a smooth online customer... Erin Gilliam Haije 18/03/2025
Digital Feedback Mopinion Named Top Performer in Customer Feedback Management Software 2025 Exciting news incoming! Mopinion has just been named a Top Performer in the category ‘Customer Feedback Management Software’ in... Elin Jansson 13/03/2025
Digital Feedback Customer Feedback: How to collect and analyse your data Are your customers getting value out of the online experience you’re offering? Are they satisfied with your products and services? And... Erin Gilliam Haije 07/03/2025
Digital Feedback 7 Alternatives to GetFeedback CX and Digital If you are here, you are probably looking for competitors or alternatives to GetFeedback. GetFeedback is a customer experience and survey... Kees Wolters 26/02/2025
App Feedback 5 Tips for Creating Better Mobile Surveys Mobile surveys are an effective instrument for measuring the mobile experience. Unfortunately, however, many organisations still struggle... Kees Wolters 22/02/2025
Insights Most Popular Product Feedback Tools Getting quality product feedback is essential when building or having just built a new product. It is also an ideal for achieving... Kees Wolters 14/02/2025
App Feedback 5 of the best user experience apps in 2025 Did you know that mobile apps have a 150% higher conversion rate compared to mobile websites? This is because apps offer a complete... Elin Jansson 07/02/2025
Insights Top 29 Best Customer Feedback Tools in 2025 It’s all about the customer these days. According to Zendesk, 80% of consumers say they will leave a company if they have more than one... Erin Gilliam Haije 05/02/2025
