App Feedback A Guide to In-App Feedback for Financial Institutions More and more financial institutions are investing in their own mobile apps. With 30% more apps compared to other industries, one might... Erin Gilliam Haije 23/01/2020
Company Updates Employee in the Spotlight: Aruna Sripriya Konijeti Time for our very first Mopinion Employee in the Spotlight of 2020! For those of you who are unfamiliar with this blog series, the Employee... Mi-choe Emanuelson 17/01/2020
Insights Mopinion to host a meetup for the CRO Heroes CRO, which stands for Conversion Rate Optimisation, is essentially the process of increasing the percentage of online visitors who take... Mi-choe Emanuelson 15/01/2020
Digital Feedback DPG Media rolls out feedback across online news brands DPG Media is the largest media company in both the Netherlands and the Flemish region of Belgium. The organisation produces text, photo,... Mi-choe Emanuelson 13/01/2020
Insights Digital Customer Experience (CX) Trends to Look out for in 2020 CX definitely made some waves in 2019 with the hype of artificial intelligence, voice commerce and chatbots. And sure, these are still very... Erin Gilliam Haije 09/01/2020
Insights Top 10 Hottest Mopinion Blog Posts of 2019 It’s almost time to ring in the new year! But before we do, Mopinion would like to take a moment and reflect on this past year’s most... Mi-choe Emanuelson 30/12/2019
Digital Feedback How Can AI-Based Automation Tools Improve Customer Experience? Thanks to different technological advancements, customers interact and engage with brands in numerous ways and on various channels. As a... Guest Author 23/12/2019
Company Updates Employee in the Spotlight: Steven Kuipers As 2019 draws to an end, it’s time to put the spotlight on our final employee of the year, Steven Kuipers. Don’t worry, we’ll... Erin Gilliam Haije 20/12/2019
Digital Feedback 4 Tips for a ‘Jolly’ Digital CX this Holiday Season Let it be known. As an online retailer, you can’t always win on price. This is especially true around the holidays when customer... Erin Gilliam Haije 17/12/2019
Insights Mopinion heads to Barcelona for this year’s WinterJam Last week the whole Mopinion team hopped on a plane to spend this year’s WinterJam in none other than… Barcelona, Spain. The sun... Erin Gilliam Haije 16/12/2019
