Insights How customer feedback helps travel and tourism prepare for peak season In the travel and tourism industry everyone knows that you need to prepare for peak season. Whether you’re gearing up for the winter ski... Erin Gilliam Haije 04/01/2023
Digital Feedback Coming Soon! Digital Customer Experience Benchmark Report How does your organisation measure up in terms of digital customer experience management? Just a little bit longer and we’ll show you.... Erin Gilliam Haije 19/12/2022
Product Updates Different Goals, Different Roles: Introducing Access Groups Ensure the right people in your organisation have access to the right information with our new access groups. Now, with complete... Penny Warnock 13/12/2022
Insights How to adopt new software across an entire organisation All digital teams work with software in one way or another to perform their work. Whether that’s a project management software, ticketing... Erin Gilliam Haije 09/12/2022
Insights Mopinion in 2022: Product Updates, Feedback Guides, and Company Highlights The customer experience market is evolving and so is Mopinion. Our recent State of Customer Experience report has made that quite clear. So... Erin Gilliam Haije 29/11/2022
Company Updates Employee in the Spotlight: Conor Dempsey Meet Conor. Conor is our Python Developer here at Mopinion. Day in and day out, he works diligently to keep all of our behind the scenes... Erin Gilliam Haije 22/11/2022
Insights The State of Customer Experience in 2022 The year 2022 has been an interesting one in terms of developments in the Customer Experience space. While the COVID crisis has slowly... Erin Gilliam Haije 16/11/2022
Insights 5 great resources to get your webshop ready for the holiday season As the holiday season nears, ensuring your webshop is ready for the busy season is top of mind. And with traffic and sales sure to... Erin Gilliam Haije 01/11/2022
Insights Behind the feedback: how we revamped the feedback inbox Without gathering user feedback, making any changes to the user experience is like taking a shot in the dark. You have no idea whether your... Penny Warnock 28/10/2022
Company Updates Employee in the Spotlight: Louis Lombart Meet Louis. Louis is our Account Expansion Specialist and this month’s Employee in the Spotlight. That means he’s either on the phone... Mi-choe Emanuelson 26/10/2022
