Mopinion Blog

Latest Posts

Benchmark reveals that 80% of ecommerce organisations have an active digital CX policy, but just how successful are they?

Benchmark reveals that 80% of ecommerce organisations have an active digital CX policy, but just how successful are they?

According to Mopinion’s recently published Digital Customer Experience Benchmark report, the ecommerce industry is performing quite well...

Erin Gilliam Haije

Erin Gilliam Haije 08/02/2023

Best practices to improve the ecommerce CX with feedback

Best practices to improve the ecommerce CX with feedback

Many retailers have embraced ecommerce and sell their products both online and offline. And they want to offer an excellent customer...

Lynn Jonker 01/02/2023

Digital Customer Experience Benchmark 2023

Digital Customer Experience Benchmark 2023

How does your organisation measure up in terms of digital customer experience management? The Digital Customer Experience Benchmark 2023...

Erin Gilliam Haije

Erin Gilliam Haije 30/01/2023

Powerful Technology, Intuitive Design: Introducing Our New Native Android SDK

Powerful Technology, Intuitive Design: Introducing Our New Native Android SDK

Gather feedback and make changes to your mobile UX with our new and improved native Android SDK. This slim and trim SDK allows you to...

Penny Warnock 26/01/2023

Access Groups: Tips & Tricks for Effective User Management

Access Groups: Tips & Tricks for Effective User Management

Last month, we released our new, advanced user management system, access groups. A much-anticipated feature, this new setup allows you to...

Penny Warnock 11/01/2023

How travel companies benefit from customer feedback – Use cases & tips

How travel companies benefit from customer feedback – Use cases & tips

People don’t easily settle when it comes to booking a vacation. After all, you work hard all year to go on a well deserved holiday....

Lynn Jonker 10/01/2023

How customer feedback helps travel and tourism prepare for peak season

How customer feedback helps travel and tourism prepare for peak season

In the travel and tourism industry everyone knows that you need to prepare for peak season. Whether you’re gearing up for the winter ski...

Erin Gilliam Haije

Erin Gilliam Haije 04/01/2023

Coming Soon! Digital Customer Experience Benchmark Report

Coming Soon! Digital Customer Experience Benchmark Report

How does your organisation measure up in terms of digital customer experience management? Just a little bit longer and we’ll show you....

Erin Gilliam Haije

Erin Gilliam Haije 19/12/2022

Different Goals, Different Roles: Introducing Access Groups

Different Goals, Different Roles: Introducing Access Groups

Ensure the right people in your organisation have access to the right information with our new access groups. Now, with complete...

Penny Warnock 13/12/2022

How to adopt new software across an entire organisation

How to adopt new software across an entire organisation

All digital teams work with software in one way or another to perform their work. Whether that’s a project management software, ticketing...

Erin Gilliam Haije

Erin Gilliam Haije 09/12/2022

See what Mopinion can do for your business

Leading Technology
Easy set-up
Cancel at any time