Digital Feedback

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7 Digital Customer Feedback Form Templates and Examples

7 Digital Customer Feedback Form Templates and Examples

We all know the benefits of collecting customer feedback. It helps you figure out how happy your customers are, it can weed out bugs in...

Elin Jansson 09/02/2024

Continuous innovation thanks to a good product feedback loop

Continuous innovation thanks to a good product feedback loop

Product innovation is a great way of setting yourself apart from your competitors. Because not only are the needs of your customers...

Mi-choe Emanuelson

Mi-choe Emanuelson 07/02/2024

What is Customer Feedback Management? Tips, tools and more…

What is Customer Feedback Management? Tips, tools and more…

Managing customer feedback is a challenge many organisations face on a daily basis – especially when dealing with a large amount of...

Erin Gilliam Haije

Erin Gilliam Haije 01/02/2024

Creating a customer feedback form: A complete breakdown

Creating a customer feedback form: A complete breakdown

Ever wondered how to nail down what your customers really think? Well, truth be told, it’s all in the form. Building a killer...

Erin Gilliam Haije

Erin Gilliam Haije 26/01/2024

10 Tips to Improve Customer Feedback Analysis

10 Tips to Improve Customer Feedback Analysis

Previously we’ve spoken about increasing online sales with customer feedback and how to collect the right feedback, at the right...

Kees Wolters 16/01/2024

The Ultimate Guide to the Voice of Customer (VoC)

The Ultimate Guide to the Voice of Customer (VoC)

It has been said that having a good Voice of Customer (VoC) program leads to improved client retention, better employee engagement and less...

Erin Gilliam Haije

Erin Gilliam Haije 20/12/2023

7 Voice of Customer examples from top-tier brands

7 Voice of Customer examples from top-tier brands

Listening to the Voice of Customer (VoC) is a process that helps your organisation map out the wishes and needs of your customers, enabling...

Erin Gilliam Haije

Erin Gilliam Haije 07/12/2023

Most Popular NPS Survey Questions & Templates

Most Popular NPS Survey Questions & Templates

Customer loyalty measures the level of trust and satisfaction your customers have with your brand. And what’s more, it fosters a...

Erin Gilliam Haije

Erin Gilliam Haije 11/10/2023

How to Create Free Online Surveys: Tips & Tools

How to Create Free Online Surveys: Tips & Tools

Choosing to survey people is quite simple. But creating one? That’s another story. Believe it or not, there is a true science to creating...

Erin Gilliam Haije

Erin Gilliam Haije 26/09/2023

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