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10 Must-Read Guides to Digital Transformation

10 Must-Read Guides to Digital Transformation

While it may just sound like a tech buzzword, digital transformation is so much more than that. The digital transformation is a complex and...

Erin Gilliam Haije

Erin Gilliam Haije 14/02/2019

Top 20 Live Chat Software: An Overview

Top 20 Live Chat Software: An Overview

Customer is indeed the king. In today’s market, we – as customers – have become accustomed to getting what we want. From...

Erin Gilliam Haije

Erin Gilliam Haije 12/02/2019

Top 20 A/B Testing Tools that will Boost Conversions

Top 20 A/B Testing Tools that will Boost Conversions

How can you make sure your website or app design is the best possible version right now? How can you make sure your website or app is...

Erin Gilliam Haije

Erin Gilliam Haije 04/02/2019

Top 10 Data Integration Software: An Overview

Top 10 Data Integration Software: An Overview

As enterprises generate and collect more data than ever from various data sources, the need to aggregate all the data in one place to...

Erin Gilliam Haije

Erin Gilliam Haije 28/01/2019

What is a Customer Feedback Metric?

What is a Customer Feedback Metric?

The use of metrics is a practice businesses apply to nearly all aspects of their organisation. Whether that’s finance, competition,...

Erin Gilliam Haije

Erin Gilliam Haije 23/01/2019

Top Digital Customer Experience (CX) Trends for 2019

Top Digital Customer Experience (CX) Trends for 2019

Welcome to 2019… where digital technologies will start evolving faster than we can adapt. Where customers’ experience expectations...

Erin Gilliam Haije

Erin Gilliam Haije 08/01/2019

Best Practices for using Mopinion’s Machine Learning Technology

Best Practices for using Mopinion’s Machine Learning Technology

We’re very happy to announce that the release of our newest machine learning (ML) technology – automatic feedback categorisation...

Erin Gilliam Haije

Erin Gilliam Haije 20/12/2018

Top 10 Most Popular Mopinion Blog Posts of 2018

Top 10 Most Popular Mopinion Blog Posts of 2018

And…that’s a wrap for 2018! We are thrilled to report that we’ve published nearly 100 blog posts this year. Aside from being a...

Erin Gilliam Haije

Erin Gilliam Haije 17/12/2018

360 Degree Customer Journey: What You Need To Know

360 Degree Customer Journey: What You Need To Know

A 360-degree customer journey is a set of ideas and methods meant to take you from vague promises of being “customer-centric”...

Guest Author 09/11/2018

25 Tools For Your 2019 Marketing Technology Stack

25 Tools For Your 2019 Marketing Technology Stack

Today’s marketing environment is undeniably a busy one. In fact, it’s almost impossible nowadays for digital marketers to perform their...

Erin Gilliam Haije

Erin Gilliam Haije 07/11/2018

Missed our webinar with UK retailer Selfridges Group?

Missed our webinar with UK retailer Selfridges Group?

cu For those of you who missed our latest webinar with special guests from UK retailer Selfridges Group, we’ve got you covered. In this...

Luke Price 31/10/2018

White Paper: A Digital Feedback-Fueled Approach to Personalisation

White Paper: A Digital Feedback-Fueled Approach to Personalisation

TechTarget defines personalisation as a “means of meeting the customer’s needs more effectively and efficiently, making interactions...

Erin Gilliam Haije

Erin Gilliam Haije 11/09/2018

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