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To Experiment or Not To Experiment? The ROI of CRO

To Experiment or Not To Experiment? The ROI of CRO

Welcome back to 360 Digital. We’re excited to announce that we’ve just released a brand new episode, touching – once again...

Erin Gilliam Haije

Erin Gilliam Haije 10/01/2022

Digital Customer Experience (CX) trends to look out for in 2022

Digital Customer Experience (CX) trends to look out for in 2022

One year later and we’re still in the thick of it. The pandemic has not only continued to accelerate the shift to digital customer...

Erin Gilliam Haije

Erin Gilliam Haije 13/12/2021

The Biggest CX Software Acquisitions in 2021

The Biggest CX Software Acquisitions in 2021

Investments are booming in CX. Not only are more organisations investing in CX software for their business operations, but there’s a...

Erin Gilliam Haije

Erin Gilliam Haije 02/12/2021

8 Marketing Automation Tools for Ecommerce

8 Marketing Automation Tools for Ecommerce

It’s safe to say that marketers today have a totally different job than the marketers of ten or, even, five years ago. Like many other...

Penny Warnock 29/11/2021

Last-Minute Black Friday Checklist for Ecommerce

Last-Minute Black Friday Checklist for Ecommerce

Black Friday and Cyber Monday, which were once exclusively American traditions, have become well-established events for shoppers worldwide....

Penny Warnock 19/11/2021

Are you compliant? All need to know about Schrems II

Are you compliant? All need to know about Schrems II

As cyber risks continue to intensify, consumer demand for data privacy is escalating at an impressive rate. In fact, since the arrival of...

Erin Gilliam Haije

Erin Gilliam Haije 16/11/2021

Top 15 Customer Data Platform (CDP) Companies to Consider

Top 15 Customer Data Platform (CDP) Companies to Consider

We live in an era of technological innovation where data is the new currency. Whether that’s data from social media, websites, mobile...

Erin Gilliam Haije

Erin Gilliam Haije 12/11/2021

The State of Customer Experience (CX) 2021

The State of Customer Experience (CX) 2021

No doubt, the last year and a half has been challenging for everyone. For brands, the crisis has brought about fundamental changes to how...

Penny Warnock 01/11/2021

State of Feedback: UK e-commerce market

State of Feedback: UK e-commerce market

As feedback fanatics, it’s no surprise that we’re always curious to know about how different businesses are collecting feedback. In...

Penny Warnock 04/10/2021

CRO Best Practices from 7 Conversion Experts

CRO Best Practices from 7 Conversion Experts

Does conversion rate optimisation (CRO) intimidate you at all? Well, then it might be comforting to know that you’re not alone. Plenty of...

Penny Warnock 04/08/2021

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