Insights How Cultura created a centralised customer feedback process with Mopinion Cultura is a leading French retail chain, specialising in books, music, videos, art supplies and more. Their digital channels play a... Elin Jansson 19/03/2026
Company Updates Netigate appoints Mopinion co-founder Kees Wolters as Group Chief Marketing Officer In his new role, Kees Wolters will focus on strengthening Netigate’s market positioning and integrating the company’s expanding... Elin Jansson 19/03/2026
Digital Feedback 8 Alternatives to GetFeedback CX and Digital If you are here, you are probably looking for competitors or alternatives to GetFeedback. This customer experience (CX) and survey platform... Kees Wolters 19/03/2026
Digital Feedback Mopinion Named Top Performer in Customer Feedback Management Software 2026 Exciting news incoming! Mopinion has once again been named a Top Performer in the category Customer Feedback Management Software in... Luisa D'El Rodrigues 16/03/2026
Insights Top 20 Customer Journey Mapping Tools in 2026: An Overview Customer expectations are higher than ever. Customers demand excellent service, and anyone who fails to deliver a smooth online customer... Erin Gilliam Haije 12/03/2026
Digital Feedback Customer Satisfaction survey questions & tips From fostering repeat business and generating positive word-of-mouth referrals to bolstering a company’s reputation in an... Erin Gilliam Haije 12/03/2026
Digital Feedback How to use customer feedback to raise customer satisfaction Customer feedback doesn’t raise customer satisfaction on its own. It raises satisfaction when it helps you pinpoint what’s breaking the... Luisa D'El Rodrigues 10/03/2026
Digital Feedback How to use customer surveys for data-driven business growth Collecting customer feedback is a pretty standard practice for customer experience (CX) professionals nowadays. However, when it comes to... Elin Jansson 03/03/2026
Insights The top 10 best alternatives to Medallia for Digital Businesses nowadays are becoming increasingly more customer-centric on their digital channels, and for a good reason, too. Studies show... Erin Gilliam Haije 25/02/2026
Company Updates Employee in the Spotlight: Victoria Aliyeva-Van der Horst Meet Victoria. Originally from Azerbaijan, she is one of the driving forces behind our Customer Success team at Mopinion! As a Customer... Luisa D'El Rodrigues 17/02/2026
Insights Top 10 Alternatives and Competitors of Hotjar If you want to know how customers experience your website or mobile app, an online user feedback tool is ideal. These have the ability to... Erin Gilliam Haije 13/02/2026
Default Blog Mopinion Sharing Sessions: Retail teams learning from each other in practice Customer feedback doesn’t improve just because you have more dashboards or better frameworks. It improves when teams talk honestly about... Luisa D'El Rodrigues 10/02/2026
