Digital Feedback Vodafone Ireland drives customer focused obsession across its digital channels Leveraging Mopinion,Vodafone Ireland built a robust feedback system across their website and app, enhancing user experience and increasing... Erin Gilliam Haije 18/10/2022
Company Updates Employee in the Spotlight: Amélie Bouchenot Meet Amélie. Amélie has been working at Mopinion for nearly six months now as our Customer Success Manager for the EMEA region. With a... Mi-choe Emanuelson 24/05/2022
Product Updates What are in-app surveys, and why are they important? App and smartphone usage has been growing at a steady rate for the last few years. And with over 6.5 billion smartphone users in the world,... Fé de Bont 23/05/2022
Digital Feedback Starting your own Voice of the Customer Program Organisations nowadays have all of the data they need right at their fingertips. So why is it that some companies succeed and some struggle... Erin Gilliam Haije 09/05/2022
Digital Feedback What comes first: Quantitative or qualitative data analysis? What came first, the chicken or the egg? This debate has been going on for hundreds of years, and scientific results are still somewhat... Lynn Jonker 15/02/2022
Company Updates Employee in the Spotlight: Lovis Shimo Welcome back, and get ready to meet lots of new Mopinion-ers in our Employee in the Spotlight. In this blog series, we introduce you to the... Mi-choe Emanuelson 21/01/2022
Insights The Biggest CX Software Acquisitions in 2021 Investments are booming in CX. Not only are more organisations investing in CX software for their business operations, but there’s a... Erin Gilliam Haije 02/12/2021
Insights 8 Marketing Automation Tools for Ecommerce It’s safe to say that marketers today have a totally different job than the marketers of ten or, even, five years ago. Like many other... Penny Warnock 29/11/2021
Insights Top 15 Customer Data Platform (CDP) Companies to Consider We live in an era of technological innovation where data is the new currency. Whether that’s data from social media, websites, mobile... Erin Gilliam Haije 12/11/2021
Company Updates Why Mopinion attaches great importance to ISO 27001 ISO 27001 is the world’s most recognized standard for information security. Of course, we at Mopinion only want to offer you the best... Anna von Flüe 26/10/2021