Digital Feedback 5 ways online customer feedback can optimise your webshop You are an online marketer or eCommerce manager of a successful webshop and you’ve got all the necessary tools up and running. You’ve... Udesh Jadnanansing 23/02/2017
Digital Feedback Quantitative vs Qualitative Online Customer Feedback When we talk about quantitative and qualitative feedback on digital channels, we’re talking about the difference between objective and... Erin Gilliam Haije 07/02/2017
Digital Feedback What are user feedback tools? A user feedback tool is a tool that is used on your website or mobile app to discover how users experience your online service. You are... Erin Gilliam Haije 13/01/2017
Digital Feedback Speak to your Digital Agency About Online Feedback Picture this. You are the marketing executive of a company that is currently undergoing massive growth. Your responsibility involves... Luke Price 03/01/2017
Website Feedback What is website feedback analytics? Website feedback analytics provides insight into what your visitors experience on your website. It is a critical supplement to other tools... Erin Gilliam Haije 27/12/2016
Digital Feedback 5 Different types of user feedback tools The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts... Kees Wolters 23/09/2016
Digital Feedback Pros and Cons of Feedback Collection Types over the Years Smart businesses know customers are always in the driver’s seat thanks to the introduction of the internet. It has given them a powerful... Udesh Jadnanansing 07/09/2016
Website Feedback Pros & cons of self-service customer feedback tools More and more companies are making every effort to improve the (digital) customer experience. According to Forrester, in 2019 this market... Udesh Jadnanansing 03/06/2016
Website Feedback 5 Ways to get more from your website feedback tool It’s impossible to imagine the online landscape today without feedback ‘buttons’ and ‘forms’. Some organisations have already... Udesh Jadnanansing 27/05/2016
Product Updates Access Groups: Tips & Tricks for Effective User Management Last month, we released our new, advanced user management system, access groups. A much-anticipated feature, this new setup allows you to... Penny Warnock 11/01/2023