Resources - Mopinion

Featured event

Mopinion + Netigate - powers combined webinar

CX-Trends 2026 in Retail and eCommerce

Learn how leading organisations are using AI to create more relevant, personalised customer experiences.

Webinars

Mopinion + Netigate: Analysing feedback from any source with Netigate Insights

Mopinion + Netigate: Analysing feedback from any source with Netigate Insights

Webinar Analysing feedback from any source with Netigate Insights Wouldn’t it be great if you could consolidate all your customer and...

Elin Jansson 28/10/2025

Mopinion Netigate Webinar

Mopinion Netigate Webinar

Webinar Mopinion + Netigate: A New Era of Experience Management Recently we announced that Mopinion and Netigate are joining forces - a...

Elin Jansson 22/09/2025

How to democratise your customer experience data

How to democratise your customer experience data

A VodafoneZiggo case study How to democratise your customer experience data Making digital Customer Experience Optimisation (CXO) data...

Yannick Post 18/03/2025

How to build a product your users love

How to build a product your users love

Empower Digital Users How to build a product your users love (with feedback) From feature discovery to launch day and beyond In this 30...

Yannick Post 16/05/2024

10 ways to Boost Website and App UX

10 ways to Boost Website and App UX

Empower Digital Users 10 ways to Boost Website and App UX We hosted another ‘webisode’: In just 30 minutes, you’ll discover: The...

Yannick Post 28/02/2024

How Financial Institutions use Online Feedback Software to Improve the Online Experience

How Financial Institutions use Online Feedback Software to Improve the Online Experience

How leading financial institutions like Allianz, Robeco and TSB Bank use our software to collect online user...

Tjeerd Traats 02/10/2019

How TUI leverages online customer feedback

How TUI leverages online customer feedback

How TUI gets the most out of online customer feedback...

Tjeerd Traats 17/05/2019

How de Bijenkorf utilises the power of online customer feedback

How de Bijenkorf utilises the power of online customer feedback

How you can gather real time feedback from your online...

Tjeerd Traats 29/10/2018

Product tours

Product Tour: 5 Ways to Democratise CX Data with Smart Feedback Analysis

Product Tour: 5 Ways to Democratise CX Data with Smart Feedback Analysis

Empower Digital Users 5 Ways to Democratise CX Data with Smart Feedback Analysis Talk data to me... Whether you're already collecting...

Yannick Post 05/08/2025

5 Ways to Turn Feedback Data into CX Gold

5 Ways to Turn Feedback Data into CX Gold

Empower Digital Users 5 Ways to Turn Feedback Data into CX Gold Are you drowning in a sea of feedback data, but don’t know how to start...

Yannick Post 19/05/2025

Product Tour – Leveraging User Feedback for a Better Mobile Experience

Product Tour – Leveraging User Feedback for a Better Mobile Experience

Empower Digital Users Leveraging User Feedback for a Better Mobile Experience Ensuring your mobile app delivers an excellent user...

Tjeerd Traats 17/04/2025

Product Tour: How to Achieve Your Website’s Full Potential with Feedback

Product Tour: How to Achieve Your Website’s Full Potential with Feedback

Empower Digital Users How to Achieve Your Website’s Full Potential with Feedback We hosted another webinar! Discover how Mopinion helps...

Yannick Post 27/01/2025

Product Tour – Data-Driven Decisions: How Effective Analysis Can Transform Your Feedback Loop

Product Tour – Data-Driven Decisions: How Effective Analysis Can Transform Your Feedback Loop

Empower Digital Users How Effective Analysis Can Transform Your Feedback Loop We hosted another webinar! Discover how the right digital...

Yannick Post 29/10/2024

Product Tour 2023

Product Tour 2023

Empower Digital Users Discover how user feedback will revolutionise your websites and apps We hosted a Live Product Tour + Q&A to discuss:...

Yannick Post 06/11/2023

Whitepapers

Digital Customer Experience (CX) Benchmark 2023

Digital Customer Experience (CX) Benchmark 2023

Download our digital customer experience benchmark report for 2023 and gain valuable insights on all things...

Tjeerd Traats 16/01/2023

Optimising your Email Campaigns with Feedback

Optimising your Email Campaigns with Feedback

Optimising your Email Campaignswith Feedback What is Email Feedback? How to Collect Email Feedback Generating Context Analysis &...

Tjeerd Traats 11/05/2021

Digital Customer Experience (CX) Trends in 2021

Digital Customer Experience (CX) Trends in 2021

Digital Customer Experience Trends in 2021 Why the Digital CX is important Biggest and most impactful trends for 2021 How to prioritise...

Yannick Post 15/02/2021

Digital Feedback and the Finance Industry

Digital Feedback and the Finance Industry

Conquering old-school tendencies and embracing the Digital...

Tjeerd Traats 02/10/2019

A Digital Feedback-Fueled Approach to Personalisation

A Digital Feedback-Fueled Approach to Personalisation

Your Guide to Personalising the Digital Customer Experience (CX) with Online...

Tjeerd Traats 06/09/2018

Optimising the Mobile Experience with In-App Feedback

Optimising the Mobile Experience with In-App Feedback

A Guide to In-App Feedback for Mobile Product Owners and Mobile...

Tjeerd Traats 11/01/2018

Boost your retail website with online feedback

Boost your retail website with online feedback

Enhancing the customer journey for online...

Tjeerd Traats 12/10/2017

Asking the right questions in an online feedback form

Asking the right questions in an online feedback form

The Importance of A Good Feedback...

Tjeerd Traats 16/05/2017

Improving travel websites and apps with user feedback

Improving travel websites and apps with user feedback

Great guide for digital professionals about the importance of user...

Tjeerd Traats 16/03/2017

The Future of Online Customer Feedback

The Future of Online Customer Feedback

How companies are improving websites and apps by giving centre stage to the voice of the online...

Tjeerd Traats 07/02/2016

Podcasts

To Experiment or Not To Experiment? The ROI of CRO

To Experiment or Not To Experiment? The ROI of CRO

Welcome back to 360 Digital. We’re excited to announce that we’ve just released a brand new episode, touching – once again...

Erin Gilliam Haije

Erin Gilliam Haije 10/01/2022

Why you need CX for your EX

Why you need CX for your EX

Mopinon has just released another new episode on its growingly popular podcast series, 360 Digital. So what’s the hot topic this month?...

Penny Warnock 13/09/2021

Humanizing your CRO efforts with soft data

Humanizing your CRO efforts with soft data

Mopinon has just released another new episode on its growingly popular podcast series 360 Digital. So what’s the juicy topic this month?...

Erin Gilliam Haije

Erin Gilliam Haije 13/07/2021

How to achieve growth with the right product marketing approach

How to achieve growth with the right product marketing approach

We’ve just released a brand new episode on Mopinion’s podcast 360 Digital. This month’s theme? The wonderful world of product...

Erin Gilliam Haije

Erin Gilliam Haije 21/05/2021

An inside look into the E-Learning Industry

An inside look into the E-Learning Industry

Ready for another episode of the 360 Digital podcast? Then you’re in for a treat… As you know, in our last episode we sat down with...

Erin Gilliam Haije

Erin Gilliam Haije 15/04/2021

Discover ‘The State of Retail in 2021’ with Wijnand Jongen

Discover ‘The State of Retail in 2021’ with Wijnand Jongen

Welcome back to 360 Digital! In the last episode of our podcast series 360 Digital we talked about how to take a strategic approach to...

Erin Gilliam Haije

Erin Gilliam Haije 01/03/2021

How to take a Strategic Approach to Experimentation

How to take a Strategic Approach to Experimentation

Welcome back to 360 Digital! Last month we launched Mopinion’s brand new podcast series 360 Digital. In our very first episode, we talked...

Erin Gilliam Haije

Erin Gilliam Haije 30/11/2020

Mopinion launches brand new podcast 360 Digital

We are so excited to announce that Mopinion has just launched a brand new podcast series called 360 Digital. That means every month we’ll...

Erin Gilliam Haije

Erin Gilliam Haije 22/10/2020

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