Insights Whitepaper: Digital Customer Experience (CX) Trends of 2021 In 2020 we witnessed countless unexpected trends emerge, from companies and consumers defying nearly all expectations to a complete... Erin Gilliam Haije 15/02/2021
Digital Feedback How User Feedback Enhances Your After Sales Efforts After sales efforts play a crucial role in customer satisfaction and retention. Not only do these efforts help generate loyal customers but... Anna von Flüe 03/02/2021
App Feedback Why Mobile Commerce has Become Critical for Retailers Consumers are ready for mobile commerce, but are retailers? Mobile has become a major driving force in our daily lives. Think about it. We... Erin Gilliam Haije 02/02/2021
Digital Feedback How the Retail Industry Has Been Affected by The Global Pandemic The COVID-19 pandemic has strained many businesses across the globe. However, retailers’ challenges have been exceptional. In fact, it... Erin Gilliam Haije 28/01/2021
App Feedback Hey retailer, why don’t you have a mobile app? Shopping habits today are wildly different from those of a few years ago. And the recent lockdowns have – of course – also... Mi-choe Emanuelson 28/01/2021
Digital Feedback Leroy Merlin boosts conversion rates with Mopinion feedback Leroy Merlin is the leading brand in the home improvement and DIY market in France. Though the brand has many physical stores, Leroy Merlin... Erin Gilliam Haije 28/01/2021
Company Updates Employee in the Spotlight: Anna von Flüe Get ready for the first Mopinion Employee in the Spotlight of 2021! As many of you already know, in this blog series we introduce the... Erin Gilliam Haije 21/01/2021
Digital Feedback Biggest ecommerce Challenges during the Check-Out Phase Shopping cart abandonment is an all too familiar challenge for many marketers in the ecommerce sector. Typically, abandonment rates are... Anna von Flüe 20/01/2021
Digital Feedback How UNN uses Mopinion feedback to gain insights UNN – the United News Network GmbH, is a press service provider from Karlsruhe (Germany) and consists of a team of creative people... Anna von Flüe 18/01/2021
Digital Feedback Create the Ideal Online Marketplace with User Feedback Online marketplaces are becoming increasingly popular as more and more online shoppers find their way through these handy e-commerce... Mi-choe Emanuelson 15/01/2021
