10 Data Analysis and Dashboarding tools used in Digital Marketing Digital marketers spend day in and day out working with a wealth of data – in many cases to the point where it can be considered an... Erin Gilliam Haije 04/11/2016
“Humanising marketing” with Data Management Platforms Data management platforms, or DMPs (which is ‘agnostic’ and plugs and plays with any system) allow marketers to personalise at scale,... Guest Author 24/10/2016
Reduce your online churn using text analytics It is likely that most of you reading this already have an online customer experience program in place, with feedback collection tools... Erin Gilliam Haije 20/10/2016
Mopinion releases testimonial video with KIA Kia Motors Netherlands is the brand distributor of the Korean car manufacturer in the country. With a network of 100 dealers, Kia Motors... Kees Wolters 28/07/2016
Project management tips to improve customer experience It’s not easy to be on top of your customer experience game. It’s a well coordinated effort of an entire team that ultimately creates a... Guest Author 26/07/2016
Mopinion releases testimonial video with TomTom Founded in 1991, TomTom is a global leader in navigation, traffic and map products, GPS Sport Watches and fleet management solutions.... Kees Wolters 22/07/2016
Mopinion releases testimonial video with Interpolis Interpolis is the largest insurance brand in the Netherlands, with cover for travel, cars and people, both for individuals and businesses.... Kees Wolters 14/07/2016
New White Paper Released: The Future of Online Customer Feedback Today’s consumers expect online services as a key channel. Websites and apps have become the most important channels to interact with... Kees Wolters 13/05/2016
Keeping up with the Rapidly Changing Digital Landscape Customer Experience monitoring is nothing new, but the ways and depth by which we can scrutinise it are evolving faster than ever before. A... Kees Wolters 19/04/2016
The ten biggest website irritations of 2015 We have all seen the YouTube-films of people going completely nuts because their computer won’t do what they want it to. We also... Kees Wolters 20/12/2015